Our Store Policies
SERVICE AS IT SHOULD BE
At Campsodella Handmade Jewellery, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
TRUST US WITH YOUR INFORMATION
Campsodella Handmade Jewellery values your custom and your privacy
Personal Information Collected
This includes your name, delivery and email address and payment method
For custom orders, this also may include specific details and sizes
How We Use Your Information
The information you give use will be used for:
Processing your order
Fulfil your order
Providing customer support
Product guarantees and settling disputes
Keeping Your Data
All information is kept securely and in line with UK laws.
Information relating to purchases is generally kept for 7 years.
Quotes and general enquires will be removed from our records after 6 months.
At this time, information sent via FB messenger can be only be achieved by Campsodella Handmade Jewellery but can be deleted by the sender. Therefore, if you would like this information deleted you can do this at any time directly.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser, however in a few cases some of our website features may not function as a result
Campsodella use third party platforms including Facebook, Etsy and PayPal which have their own Privacy practices that we do not own or control. You can access each of these services Privacy documents through their own websites.
Information will be shared with Royal Mail (or other courier services) required to deliver your order
Your information is never sold or shared by us to outside services or companies
You may have the right to access and receive a copy of the personal information we hold about you or request the deletion of your personal information.
Unless there are exceptional circumstances (i.e where we are required to store data for legal reasons) we will generally delete your personal information upon request.
If you live in the EU and wish to raise a concern about our use of your information you have the right to do so with your local data protection authority.
If you have any questions or concerns please contact us